Privacy Policy

B.E Lawn Services respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, request a quote, communicate with us, or use our lawn care, landscaping, irrigation repair, hardscape-related outdoor improvement, cleanup, or grounds maintenance services.
1. Information We Collect
We may collect information that you provide directly to us, including:
Name
Phone number
Email address
Property address
Billing address
Service address
City or service area
Service needs and project details
Photos or files you submit
Form submissions
Messages, calls, emails, and text communications
Quote requests and approved services
Billing, invoice, and payment-related information
Customer preferences and service history
We may also collect basic website and technical information, such as:
Browser type
Device type
IP address
Pages visited
Referral source
General location information
Form activity
Cookies or similar tracking technologies, depending on website settings
2. How We Use Information
We use information to operate our business and provide services, including to:
Respond to quote requests
Schedule service
Provide lawn care, landscaping, irrigation repair, cleanups, and grounds maintenance
Prepare estimates and proposals
Send invoices, receipts, and payment reminders
Communicate about service dates, weather delays, access issues, or account updates
Maintain customer service records
Improve our website and services
Send customer support messages
Send seasonal reminders, greetings, holiday messages, promotions, offers, and marketing communications
Document work with photos or service notes
Comply with legal, tax, accounting, insurance, or business record requirements
3. Email and Text Message Communications
If you provide your phone number or email address, B.E Lawn Services may contact you by phone, email, or text message for business purposes.
These communications may include:
Estimate follow-ups
Scheduling and route updates
Weather delays or rescheduling notices
Service reminders
Property access questions
Invoices and billing notices
Payment reminders
Receipts
Account updates
Customer support
Holiday greetings
Seasonal service reminders
Promotions, offers, and marketing messages
Message frequency may vary. Message and data rates may apply.
You may opt out of marketing text messages by replying STOP. You may request help by replying HELP or by contacting us at 713-944-4573 or belawnbilling@gmail.com.
You may unsubscribe from marketing emails by using the unsubscribe link if available or by contacting us directly.
Even if you opt out of marketing communications, we may still send transactional or service-related messages where permitted by law, such as billing notices, scheduling updates, service confirmations, account messages, or safety/access communications.
4. SMS Consent and Mobile Information
If you provide your mobile number and agree to receive texts, you consent to receive text messages from B.E Lawn Services related to your requests, services, account, billing, reminders, greetings, seasonal updates, and marketing where permitted.
Mobile opt-in information and consent will not be sold or shared with third parties for their own marketing purposes.
5. Photos and Property Information
We may collect or create photos, videos, notes, or records related to properties, estimates, services, before-and-after work, completed jobs, property conditions, or customer requests.
These records may be used for:
Estimates
Service planning
Work documentation
Quality control
Billing support
Customer communication
Internal training
6. Payments and Billing Information
If payments are made online or through a third-party payment processor, payment details may be processed by that third-party provider. B.E Lawn Services may receive payment status, invoice records, customer contact details, transaction IDs, or related billing information, but we do not intend to store full credit card numbers on our website.
7. How We Share Information
We may share information with trusted third parties that help us operate our business, such as:
Website hosting providers
Squarespace or website platform providers
Form and email providers
Scheduling tools
Billing and payment processors
SMS/text messaging providers
Customer management tools
Accounting or tax professionals
Insurance or legal advisors
Subcontractors or service partners when needed to complete requested work
We may also share information if required by law, to protect our rights, to respond to legal requests, to collect unpaid balances, or in connection with a business transfer.
We do not sell customer personal information in the ordinary course of business.
8. Cookies and Website Analytics
Our website may use cookies, analytics, forms, or similar technologies to help the site function, understand website visits, improve marketing, and measure performance. You may be able to disable cookies in your browser settings, though some website features may not work properly.
9. Data Security
We take reasonable steps to protect customer information, but no website, email, text message, or electronic system is completely secure. Please avoid sending sensitive information such as full payment card numbers, bank details, passwords, or highly confidential information through standard website forms or text messages.
10. Data Retention
We may keep customer information, service records, photos, invoices, communications, and business records for as long as needed to provide services, manage customer relationships, comply with legal or accounting obligations, resolve disputes, collect payments, and operate our business.

11. Your Choices
You may contact us to:
Update your contact information
Ask questions about your information
Opt out of marketing emails or text messages
Request that we do not use property photos for marketing
Request changes to communication preferences
Contact us at:

Phone 713-944-4573
Email: belawnbilling@gmail.com

12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this website with a new effective date. Continued use of the website or our services after changes are posted means you accept the updated policy.
14. Contact Us
If you have questions about this Privacy Policy, contact us:

B.E Lawn Services
Phone 713-944-4573
Email: belawnbilling@gmail.com
Mailing Address: P.O Box 87469 Houston Texas, 77287